Value Based Health Care / Dental Medicine
Sunday, 18 February 2024, 10:30 – 11:30
In the concepts of Value Based Health Care, the client is always at the center of all the attention of organizations.As such, the totality of the journey in a healthcare organization, office, clinic, or hospital is an integral part of this experience: from the search of a provider on the internet, telephone contact, or online appointment scheduling, waiting time, clinical procedures, attendance, comfort, follow up, etc.Customers are not only looking for the best product or service, but also for an “Experience” that adds value to it.