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Value Based Health Care / Dental Medicine

Sunday, 18 February 2024, 10:30 – 11:30

In the concepts of Value Based Health Care, the client is always at the center of all the attention of organizations.As such, the totality of the journey in a healthcare organization, office, clinic, or hospital is an integral part of this experience: from the search of a provider on the internet, telephone contact, or online appointment scheduling, waiting time, clinical procedures, attendance, comfort, follow up, etc.Customers are not only looking for the best product or service, but also for an “Experience” that adds value to it. 

Dr. Orlando Monteiro Da Silva

Orlando Monteiro da Silva is the President of the Portuguese Association of Liberal Professionals.He previously served as the Chairman of the Portuguese Order of Dentists for approximately twenty years and led the major...

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