Communication: the key to successful dental practice management

“Communication: The Key to Successful Dental Practice Management" is a specialized training program designed for dental medicine specialists and dental practice owners. This training aims to develop effective communication skills that can be applied both in day-to-day interactions and during challenging situations. By mastering skillful communication, participants can enhance their ability to express themselves, set boundaries in a calm manner, communicate goals and priorities, and effectively influence others.

The training focuses on fostering a deeper understanding of the interconnectedness between feelings, emotions, thoughts, and behavior, and how they can amplify and be managed. Participants will acquire skills to recognize and comprehend the emotions of others, while also gaining control over their own emotions, thereby enhancing their emotional intelligence. Through various techniques and tools provided in the training, participants will cultivate a mindset and intention for fostering collaborative communication, fostering mutual respect within their team and with clients.

Irena Sokolova

Social psychologist and psychotherapist;

Group consultant and corporate personal growth trainer;

Specialist in working with anxiety and panic attacks, stress, and behavioral difficulties in communication and adaptation;

Lecturer at the National Center for Qualification Improvement to the Ministry of Education and Culture and the Permanent Academy for Science and Innovation in Education at SBU;

Member of the Bulgarian Society for Psychodrama and Group Therapy;

Graduated in Psychology, Psychotherapy, Management, and Administration;

People's representative in the 41st, 42nd, 43rd NA;

Regional Governor in two terms;

Participant in the 25th National Antarctic Expedition and member of the Bulgarian Antarctic Institute.